TERMS AND CONDITIONS

All our adventures, activities, tours, transfers and extras (hereinafter the tours) are made with Escapade Sweden AB. We are a tourism operator based in Sweden and our company registration number is 559067-1391. All the information provided on this website is, to the best of our knowledge or belief, correct at the time of publication. We will advise you of any changes that are fundamental to the contract or which we believe will affect the enjoyment of the holiday.

In piecing together the experiences that form part of each adventure, we have taken to heart the need for people in today’s busy societies to Rewild themselves and their families. We therefore offer Transformational adventures with the Nordic wilderness culture at its core.

Today a lot of people are suffering a form of Nature Deficit disorder. A phrase coined by Richard Louv in his book Last Child in the Woods, meaning that human beings, especially children, are spending less time outdoors resulting in a wide range of behavioral problems. We want to help and contribute to a cure for this and see adventure travel to this spectacular part of the world with its ancient land, giant rivers, forests and mountains coupled with a rich and vibrant culture as a great method for doing so.

If you wish to spend a long weekend, a whole week or longer, we have the know-how to make this happen for you, all prepared and wrapped up into one adventure, but where you have a good number of choices of activities to pick from.

YOUR CONTACT DETAILS AND SPECIAL CONDITIONS
– your obligations as a visitor

• We ask that you please read your confirmation information carefully and check that all dates and times as well as products are booked according to your requirements. If not, please contact Escapade Sweden to correct any misunderstandings immediately.
• Please remember that the address and contact details you provide us with when making your booking are our only way of contacting you.
• Be careful to inform us of any food allergies you or anyone in your company might have.
• Follow any rules and instructions that apply to the use of accommodation, transfer, activity, etc. You are liable for all damages that are result of your or your company’s behavior to Escapade Sweden`s property.
• Please inform us if you are disabled in any way.
• Also please be specific about what kind of special needs you might require before arrival.
• You may never publish or distribute photographs of Escapade Sweden for commercial purposes without the written consent from us and the photographer. For non-commercial use, such as your blog, private website, etc, we ask that you please credit the photographer by name.

BOOKINGS AND PAYMENT

When making a booking with us, we will send you a booking confirmation by email where you are asked to make a payment of the full amount at the latest 45 days prior to arrival of the tour. For some of the shorter tours we may ask for a immediate payment at the time of booking. If Escapade Sweden AB has not received the total amount within the payment period the booking will be automatically cancelled.

CANCELLATIONS

If you must cancel your tour, you must email us. We provide refunds in accordance with the following conditions:

• Cancellations can be made at no cost up to 7 days from the time of booking. We will provide a 100% refund.
• Cancellations between 8 days from the time of booking and 46 days before arrival will be charged at 25% of the booking’s total amount.
• Cancellations between 45 days and 15 days before arrival will be charged at 75% of the booking’s total amount.
• Cancellations within 14 days of arrival will be charged at 100% of the booking’s total amount.

Cancellation due to illness or unforseen events
Due to unforeseen circumstances, it is possible to cancel your visit with a refund up to 75% of the total amount. With unforeseen circumstances, we refer to;

• Bereavement, illness or a severe accident that affected you, your travel companion, husband/wife, common-law spouse, your or partners` parents, children or siblings.
• Unforeseen and serious event outside your control, such as an extensive fire or flood in your residence which means that it is not reasonable to demand that you fulfil your contract.

You must be able to verify the reason that prevents you from carrying out your journey with a certificate from a doctor, authority or insurance company. A medical certificate must contain a diagnosis, the date of your first visit and the reason of why you are prevented from traveling. The certificate must be issued before the arrival date.

For you to get your refund, the cause of cancellation must be unforeseen, unexpected and of a nature that prevents you from carrying out your journey. This means that if you for instance do not have the necessary travel documents for the journey, it will not be regarded as a legitimate reason for canceling.

ADDITIONAL INFORMATION

Outdoor activities are of course dependent on the weather. If we are forced to cancel or postpone an activity due to extreme weather conditions, an alternative activity suitable for the conditions will be provided. Such changes may occur at a short notice, even on the same day.

Privacy

Any personal data you submit on Escapade Sweden`s website will be treated with the utmost care and respect. We handle personal data submitted to us in accordance with the Swedish Act of Personal Data (Personuppgiftslagen SFS 1998:204) and Electronic Communication (Lagen om electronisk kommunikation SFS 2003:389). Personal data includes your name, address, phone number and e-mail address.

Complaints

Any problems and errors that occur during your stay must be reported immediately to the staff at Escapade Sweden. If you have not reported any complaints or errors during your stay and therefore neglected to give Escapade Sweden the opportunity to correct any mistakes, you can not demand any compensation afterwards. If you are not satisfied with your compensation, you have to notify Escapade Sweden in writing within 14 days from arriving home.

Force majeure

Force majeure means unusual, unpredictable and unavoidable events that are outside of the organiser`s control, and that prevents the contract to be fulfilled. Circumstances that the organizer could not, within reasonable means, have foreseen and therefore could not have avoided or overcome. Including, but not restricted to, war, threat of war, riot, civilian insubordination or strike, authority measure, act of terrorism, nature- or industrial catastrophe, fire, severe weather conditions, flood, closed air ports, technical issues, maintenance issues or unforeseen changes made by airlines, such as time table changes, interruption in IT-infrastructure (including but not restricted to our web site). During these conditions the organiser is free from liability or other consequences.

Subject to change

Escapade Sweden reserves the right to change prices, payment, times, booking or discount conditions at will.